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I can't get rid of the dupes

Greg Johnson Apr 08, 2015 01:37PM PDT

I have 3 devices. I spent several hours cleaning up the duplicate records and categories on one of them. I want to reset the others and get the records from the one that is correct. How can I do this?

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Justin Cepelak Apr 08, 2015 01:43PM PDT SplashData Inc Representative

Thanks for contacting us. If you are using cloud sync, the key is to get the web app the way you want it:


Once you do that, you can delete and reinstall the handheld apps and they will get only the good data from the cloud.

The desktop app you can logout of – Settings > Account Settings > Logout.

Then launch and login and it will pull the good data.

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About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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