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Desktop version hangs.. see notes

Hank Mar 06, 2015 10:33AM PST

Can this be fixed... from the log:
Problem signature
Problem Event Name: APPCRASH
Application Name: SplashID Safe.exe
Application Version:
Application Timestamp: 52393b93
Fault Module Name: SplashID Safe.exe
Fault Module Version:
Fault Module Timestamp: 52393b93
Exception Code: c0000005
Exception Offset: 00002a49
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: 5c9b
Additional Information 2: b27a2fcb5836141d99e45a2439b37772
Additional Information 3: 4a8f
Additional Information 4: 0b47e59aa1d8a76faa8ce91a9b667a15

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Justin Cepelak Mar 06, 2015 03:31PM PST SplashData Inc Representative

Thanks for contacting us. You’re using version 7.0.6, which is a very old version at this point.

Please install the version 8 upgrade:


Or at the very least, version 7.2.4:


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About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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