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SplashID Safe for Mac

David Bowser Mar 04, 2015 01:22PM PST

I have been using the SplashID Safe version from the Mac App Store for awhile. I have found that to be (by far) the best method to keep my version up to date as I and my family use SplashID across multiple accounts and multiple computers (and iPad, iPhones, etc.)

What happened to the App Store version? I don't see it there and I am waiting for the 8.x upgrade for my Macs. Have you removed the option to install this way?

Thanks

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Justin Cepelak Mar 05, 2015 11:46AM PST SplashData Inc Representative

Thanks for contacting us. Yes, we removed the Mac App Store version, as it is challenging to update and has limitations. We developed our own check for updates feature in SplashID 8. So you can delete your SplashID Desktop and install version 8:

https://splashid.com/downloads

The only catch is that the database location is different, so backup your data from your current app before deleting it:

File menu > Backup

Now make sure you update to the latest version of the app.

https://splashid.com/downloads

Then launch the SplashID Desktop again, and go through the guided setup.

Now to get your data back:

- If you have good data on the cloud, it will download automatically.

- If you have good data on the Android app, use the Backup command found in Settings on the SplashID Android app. Then do a WiFi sync with the SplashID Desktop (you may wish to set the sync setting to handheld overwrites desktop first).

- If you have good data on the iPhone / iPad app, use the Send Records command in the Settings screen to send yourself all records as a vID file via email. Then do a WiFi sync with the SplashID Desktop (you may wish to set the sync setting to handheld overwrites desktop first).

- If you need to restore a backup vID file, you can just find the backup file you want to import and double-click it. You will need to enter the password that was set at the time the backup file was exported.

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About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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