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SplashID Pro

Ehud Tirosh Mar 01, 2015 08:19AM PST

I got a message today titled "Your SplashID Pro trial expires today". What feature am I going to miss? I don't use cloud sync' only wifi. Thanks.

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Justin Cepelak Mar 02, 2015 03:07PM PST SplashData Inc Representative

Thanks for contacting us. With SplashID Safe 8, any kind of sync – WiFi or cloud – requires a SplashID Pro license.

Pro features include – automatic cloud backup, security dashboard, secure sharing, and more.

You don’t have to use Cloud sync, but you will need a SplashID Safe Pro license at (or before) the end of the Pro Trial to continue using the service.

Please let me know if you have any other questions.

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RW Mar 05, 2015 12:57PM PST
I received an email that I have received a "free" 90 trial of SplashID Pro.

It would appear that with iTunes/IOS automatically updating my SplashID from v7.x to v8.x, I am now being forced to pay a membership fee to continue synchronizing over WiFi. Something I already paid for when I purchased both the Apple IOS and Windows Desktop applications.

There is no v7.x of IOS SplashID on iTunes so you seem to have forced me to stop using SplashID or pay a yearly fee!
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Justin Cepelak Mar 06, 2015 01:54PM PST SplashData Inc Representative

Thanks for contacting us. With SplashID Safe 8, any kind of sync – WiFi or cloud – requires a SplashID Pro license.

Pro features include – automatic cloud backup, security dashboard, secure sharing, and more.

As a courtesy, I’m going to extend your SplashID Pro trial for a year from today. That’s a $19.99 value, and it should give you plenty of time to decide if subscribing to SplashID Pro in the future is the right choice for you.

You don’t have to use Cloud sync, but you will need a SplashID Safe Pro license at (or before) the end of the 1 year Trial to continue using the service.

Please let me know if you have any other questions.

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About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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