SplashData Help Desk

Basic info on SplashData and its products/services

Last Updated: Aug 13, 2018 05:29AM PDT
The below is a list of common questions about our company and products/services. (with answers)

1) What/who is SplashData?
ANSWER: SplashData is a software company that specializes in productivity software. Our website is located here: http://www.splashdata.com/

2) What is SplashID? What is SplashID Safe?
ANSWER: SplashID Safe is a password manager app, available for various platforms including PC/Mac, iOS/Android/BB OS 10 among others. SplashID was our password manager product name before April 2011. Since April 2011 the product is now named SplashID Safe. Its website is here: https://www.splashid.com/

3) What is SplashID Pro? What is Recurly?
ANSWER: SplashID Pro is not any separate app or app version, please note it is just our paid license name for SplashID Safe apps. You can see info & pricing here: https://www.splashid.com/subscription

Recurly is our Subscription and Payment system. It is a reputable and trusted company providing such services to many thousands of other companies besides ours. Their website is here: https://recurly.com/
If you receive emails with SplashData and Recurly mentioned in the email, please note these are not any scam or fraud and are valid and important emails coming from us so you must not ignore them and must follow the steps in them to renew your Monthly or Yearly license (subscription) with us.

4) Does SplashData offer any other password manager apps besides SplashID Safe?
ANSWER: Yes! We have 2 other products, namely TeamsID and Gpass.
You can see more info on their websites, here:

5) Does SplashData offer any other products?
ANSWER: Yes, we offer several other products too, for example our finance app SplashMoney and a lists app called SplashShopper. Their websites are here:

Please note if you need more info regarding any of the above or have extra questions not covered here you can submit a support case HERE and out Support team will be happy to assist you.
(for TeamsID and Gpass you must use their respective websites to get help or more info about these. Contact icon for those products is in bottom right)

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us

seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found