SplashData Help Desk

SplashID Safe 8 - Using the Cloud backup/restore features

Last Updated: May 14, 2017 05:47AM PDT
With SplashID Safe 8, Cloud Sync users have a new backup service that protects them from data loss forever. Every week, a new encrypted backup is automatically created for you. Your 5 most recent backups are available anytime to download or restore as your current database. And you can lock in any backup (or your current SplashID Safe database) as your master backup.

Hopefully, you'll never need to use it, but if you do, here's how, please:

Login to any SplashID 8 client app - iOS, Android, Mac, or Windows - and select the SplashID Backup tab on the side menu.

To restore a backup, select the backup you would like to restore, based on the date and number of records it contains, then click Restore.

You can also make your current SplashID Safe database the "master" backup by clicking the check mark in the first control. The master never gets overwritten by newer backups, giving you a reliable restore point once you set it. If you want to release the master backup, click the Unlock button. Or you can just replace the current master backup with your current database at any time using the first control again.

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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