To help you with a particular app problem, SplashData tech support representatives may ask you to send a screenshot from your mobile device or your computer screen. Here is how to take such a screenshot on different platforms:
* iPhone/iPod Touch/iPad screenshot
To take such a screenshot, hold down your mobile device's top (On/Off) button and then press the Home button.
If that fails, please press the two buttons simultaneously.
Note: For iPhone 6/6 Plus the button is on the right side of the device, near the top.
The screen will flash and the resulting image will be placed on your iOS device's Camera Roll Album. From there, you can sync it back via iTunes to your computer, e-mail it to friends, open it on your computer, or do anything else you can do with any other photo.
Windows OS screenshots:
* Windows XP: using PrintScreen key
* Windows Vista: using PrintScreen key -- using Snipping Tool
* Windows 7: using PrintScreen key -- using Snipping Tool
* Windows 8/8.1/10: using PrintScreen key -- using Snipping Tool
* Mac OS X
Take screenshots on Mac OS: 10.6
Note: Please do not use Mac Mail to send us any screenshots, as it is known to compress and shrink them. You can use anything else, such as webmail, MS Outlook, Thunderbird, a Cloud service such as Apple iCloud/Google Drive/Dropbox/Microsoft OneDrive/etc.