SplashData Help Desk

Reset SplashID Android - WiFi sync

Last Updated: Apr 16, 2015 02:15AM PDT
If you have data in the SplashID Desktop, here's how to reset the SplashID Android app and restore your data from the desktop app.

1. Delete the Android app and reinstall it to wipe the data, or go to System settings > Apps > SplashID > Clear Data.

2. Run SplashID on the Android and set the same email and password as the SplashID desktop.

3. In the SplashID Desktop, go to Options/Preferences > Account. Under Local WiFi Sync, change it to desktop overwrites device. Close the settings screen.

4. Then do a WiFi sync from the Android app with the SplashID Desktop to restore the data to the device.

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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