SplashData Help Desk

Please note SplashID Safe Desktop app versions 7 & 8 do not allow multiple user databases at the same time. If you are using SplashID Safe Cloud Sync, you can logout, via the File menu, then login as a different user.

The Mac user data was migrated to the new sandbox:
~/Library/Containers/com.splashdata.splashidmac/Library/SplashID Safe/

The Windows user data is still in the same location as before:
\Documents\SplashData\SplashID\ 

You can import the backup files from the second user into the main account and then separate records using the Categories feature as it was designed.

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


9ad29afcb03aad50291525a425db2dde@splashdata.desk-mail.com
http://assets3.desk.com/
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