SplashData Help Desk

Norton is quarantining the SplashData installer

Last Updated: Feb 26, 2014 02:44PM PST
Norton's overzealous "Download Intelligence" has flagged some of our installers as potential dangers. We're not sure why, especially when we have digitally signed our installers to positively identify the installer as secure.

In any case, we have contacted them and we are expecting they will soon add the installers to their "white list."

In the meantime, you can disable "Download Intelligence" by opening Norton from the system tray, clicking on Advanced, then turn off "Download Intelligence."

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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