SplashData Help Desk

Actually, the items are there in the More screen, but they're white on white, so they're invisible. Here's an ordered list of what's there so you can guess accurately:
http://splashdata.com/splashshopper/userguide/iphone/#more

Here are steps to fix it:
1. Make sure landscape is enabled generally on your device. In iOS 7, this is done by swiping up from the bottom of the screen to bring up the "Control Center" where you can make sure portrait lock is disabled (lock icon).
2. Run SplashShopper iOS app
3. Tap the More tab
4. Tap the 3rd row to access Preferences
5. Under UI Preferences, switch on Landscape
6. Tap the All tab
7. Rotate your device into landscape orientation
8. Rotate back into portrait
9. Tap the More tab, and see the items.

NOTE: SplashShopper 4.0 iPhone app has now been released, which fixes all issues above. Please contact tech support if you need more info.

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


9ad29afcb03aad50291525a425db2dde@splashdata.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete