SplashData Help Desk

It seems iTunes apparently failed to subscribe you properly on our system. We can do it manually through our own system. We apologize for the inconvenience caused.

Please contact us at account@splashdata.com with the subject: "iTunes failed to subscribe me." and we will help you ASAP. For a faster and complete resolution, please send proof you paid to Apple iTunes, such as a screenshot of the Yearly status, email receipt or email confirmation email. Or save the email from Apple iTunes as EML format and attach that to your email sent to us.

Please make sure you send from (or include in the message) the same email address that you use in SplashID Safe so we can license the proper SplashID Safe account email.

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

Contact us


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