SplashData Help Desk

How do I change my account email address in SplashID Safe?

Last Updated: Nov 10, 2017 06:41AM PST
All SplashID Safe 8 users can change their email ID on the mobile app:
Tap menu button (top left) --> Settings --> Change Email (for our iOS app)
Tap menu button (top left) --> Settings --> Account info -- Change Email (for Android app)

Once you change it on one client app, it will update automatically on the other client apps when you login next time - this means ALL other mobile/Desktop apps you use, plus Web app too in case Cloud Sync is used.

NOTE: Changing a SplashID Safe account's email ID via Desktop or Web apps is not recommended, as it might cause side-effects, such as some of your apps not being able to login any more.

NOTE #2: If you want to change your SplashID Safe account password, please see here:
How to change SplashID Safe account password

If you have more questions and/or get any issues doing this, please contact our tech support and we will help ASAP: Tech Support - Email us

About SplashData

SplashData has been a leading provider of security applications and services for over 10 years. The company's secure password and record management solution SplashID Safe has over 1 million individual users worldwide as well as hundreds of business and enterprise clients. SplashData was founded in 2000 and is based in Los Gatos, CA.

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